{"id":17566,"date":"2019-04-12T02:19:19","date_gmt":"2019-04-12T02:19:19","guid":{"rendered":"https:\/\/www.ex-moto.com\/privacy-policy\/"},"modified":"2025-06-30T08:59:51","modified_gmt":"2025-06-30T08:59:51","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/www.ex-moto.com\/en\/privacy-policy\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\r\n<h3>Premise<\/h3>\r\n<p class=\"wp-block-paragraph\"><strong>NAME OF THE COMPANY<\/strong> (hereinafter EX MOTO) informs you that the data you freely provide will be processed and stored in accordance with the provisions of current legislation on the protection of personal data and the protection of your privacy.<br \/>This document includes all information in relation to the processing of personal data of those who browse the https:\/\/www.ex.moto.com\/ website.<br \/>https:\/\/www.ex-moto.com\/ also contains hyperlinks called \u201clinks\u201d (i.e. technical tools that allow the connection to a web page by reproducing the latter on the user&#8217;s computer screen), to other sites owned by third parties other than EX MOTO. The sites accessible through links on https:\/\/www.ex-moto.com\/ are developed and managed by subjects over which EX MOTO has no ownership or control and is in no way responsible for the contents, quality, accuracy and services offered.<\/p>\r\n<p>Visiting and using websites external to https:\/\/www.ex-moto.com\/ that you consult via links is solely at your own discretion and responsibility. This policy is valid only for https:\/\/www.ex-moto.com\/ and for the services offered herein.<\/p>\r\n<h3>Legal basis for processing (art. 6 GDPR)<\/h3>\r\n<p>The legal bases on which we base the processing of the data you provide to us are those provided for by art. 6 of the GDPR and in particular:<br \/>&#8211; your consent (Art. 6 GDPR, letter a));<br \/>&#8211; because we need your data to be able to perform the services you request from us (Art. 6 GDPR, letter b).<br \/>Therefore, for the use and consultation of our website, visitors and users must explicitly approve this policy, consenting to the processing of data according to the methods and purposes that are described in this document.<br \/>We remind you that your consent is optional and you can deny and revoke it at any time without affecting the navigability of our site by sending an email to: info@ex-moto.com. Keep in mind, however, that your denial may<br \/>make it impossible to offer you some of our services and the navigation of the site may not meet your needs and may be different from how you would like it.<\/p>\r\n<h3>Data Controller<\/h3>\r\n<p>The controller of your data is:<\/p>\r\n<p><br \/>TONIC SRL &#8211; P.IVA: 07592630722 &#8211; REA: 568501 &#8211; Via Gravina 121\/B &#8211; 70033 &#8211; Corato (Bari); Email: info@ex-moto.com<br \/>You can contact these contact details at any time to exercise your rights as specified in this document.<\/p>\r\n<h3>Data controller<\/h3>\r\n<p>The Data Controller of your data is:<br \/><br \/>TONIC SRL &#8211; P.IVA: 07592630722 &#8211; REA: 568501 &#8211; Via Gravina 121\/B &#8211; 70033 &#8211; Corato (Bari); Email: info@ex-moto.com<br \/>You can contact these contact details at any time to exercise your rights as specified in this document.<\/p>\r\n<h3>External data controllers<\/h3>\r\n<p>EX MOTO has appointed the companies it uses as data processors to offer you a better service as per the list below:<\/p>\r\n<p>For web hosting:<br \/>-ARUBA;<\/p>\r\n<p>For payments:<\/p>\r\n<p>Payment processing services allow this Website to process payments by credit card, wire transfer or other means. The data used for payment are acquired directly by the provider of the requested payment service without being processed in any way by this Website.<br \/>Some of these services may also allow you to send scheduled messages, such as emails containing invoices or payment notifications.<\/p>\r\n<p>&#8211; PayPal: PayPal is a payment service provided by PayPal Inc., which allows you to make online payments.<\/p>\r\n<p>Personal Data collected: various types of Data as specified in the privacy policy of the service.<\/p>\r\n<p>&#8211; MULTISAFEPAY: Multisafepay is a payment service provided by MultiSafepay., which allows the User to make online payments by credit card and other methods.<\/p>\r\n<p>Personal Data collected: various types of Data as specified in the privacy policy of the service.<\/p>\r\n<p>For marketing:<br \/>&#8211; Mail Up (<a href=\"https:\/\/www.mailup.it\/informativa-privacy\/\" target=\"_blank\" rel=\"noopener\">privacy policy<\/a>, <a href=\"https:\/\/www.mailup.it\/utilizzo-dei-cookies\/\" target=\"_blank\" rel=\"noopener\">cookie policy<\/a>, <a href=\"https:\/\/www.mailup.it\/contatti\/\" target=\"_blank\" rel=\"noopener\">contact details<\/a>);<br \/><br \/>For profiling:<br \/>&#8211; Google Analytics (<a href=\"https:\/\/www.google.com\/intl\/it_it\/analytics\/learn\/privacy.html\" target=\"_blank\" rel=\"noopener\">privacy policy<\/a>, <a href=\"https:\/\/www.google.com\/intl\/it_it\/analytics\/learn\/privacy.html\" target=\"_blank\" rel=\"noopener\">cookie policy<\/a>, <a href=\"https:\/\/support.google.com\/analytics\/troubleshooter\/3045965?hl=it\" target=\"_blank\" rel=\"noopener\">contact details<\/a>);<\/p>\r\n<p>For retargeting:<br \/>&#8211; Google Ads (<a href=\"https:\/\/policies.google.com\/privacy?hl=it\" target=\"_blank\" rel=\"noopener\">privacy policy<\/a>, <a href=\"https:\/\/policies.google.com\/technologies\/cookies?hl=it\" target=\"_blank\" rel=\"noopener\">cookie policy<\/a>, <a href=\"https:\/\/www.google.it\/intl\/it\/contact\/\" target=\"_blank\" rel=\"noopener\">contact details<\/a>) and Google shopping (<a href=\"https:\/\/policies.google.com\/privacy?hl=it\" target=\"_blank\" rel=\"noopener\">privacy policy<\/a>, <a href=\"https:\/\/policies.google.com\/technologies\/cookies?hl=it\" target=\"_blank\" rel=\"noopener\">cookie policy<\/a>, <a href=\"https:\/\/www.google.it\/intl\/it\/contact\/\" target=\"_blank\" rel=\"noopener\">contact details<\/a>);<br \/>&#8211; Facebook (<a href=\"https:\/\/www.facebook.com\/privacy\/explanation\" target=\"_blank\" rel=\"noopener\">privacy policy<\/a>, <a href=\"https:\/\/www.facebook.com\/privacy\/explanation\" target=\"_blank\" rel=\"noopener\">cookie policy<\/a>, <a href=\"https:\/\/www.facebook.com\/help\/\" target=\"_blank\" rel=\"noopener\">contact details<\/a>);<br \/>&#8211; Bing Ads (<a href=\"https:\/\/privacy.microsoft.com\/it-it\/privacystatement\" target=\"_blank\" rel=\"noopener\">privacy policy<\/a>, <a href=\"https:\/\/privacy.microsoft.com\/it-it\/privacystatement\" target=\"_blank\" rel=\"noopener\">cookie policy<\/a>, <a href=\"https:\/\/advertise.bingads.microsoft.com\/it-it\/contatti-supporto-tecnico\" target=\"_blank\" rel=\"noopener\">contact details<\/a>).<\/p>\r\n<h3 class=\"expand-click w_icon_24 policyicon_purpose_5163461\">Interaction with social networks and external platforms<\/h3>\r\n<div class=\"expand-content\">\r\n<p>This type of service allows you to interact with social networks, or other external platforms, directly from the pages of this Website.<br \/>The interactions and information acquired by this Website are in any case subject to the User&#8217;s privacy settings relating to each social network.<br \/>This type of service may still collect traffic data for the pages where the service is installed, even when Users are not using it.<br \/>It is recommended to log out of the respective services to ensure that the data processed on this Website is not linked back to the User&#8217;s profile.<\/p>\r\n<h4>Facebook Like button and social widgets (Facebook, Inc.)<\/h4>\r\n<div class=\"wrap\">\r\n<p>The Facebook \u201cLike\u201d button and social widgets are services for interaction with the Facebook social network, provided by Facebook, Inc.<\/p>\r\n<\/div>\r\n<p>Personal Data collected: Cookies; Usage data.<\/p>\r\n<p>Place of processing: United States \u2013 <a href=\"https:\/\/www.facebook.com\/privacy\/explanation\" target=\"_blank\" rel=\"noopener noreferrer\">Privacy Policy<\/a>. Privacy Shield Entity.<\/p>\r\n<h4>Tweet button and Twitter social widgets (Twitter, Inc.)<\/h4>\r\n<div class=\"wrap\">\r\n<p>The Twitter Tweet button and social widgets are services for interacting with the Twitter social network, provided by Twitter, Inc.<\/p>\r\n<\/div>\r\n<p>Personal Data collected: Cookies; Usage data.<\/p>\r\n<p>Place of processing: United States \u2013 <a href=\"https:\/\/twitter.com\/privacy\" target=\"_blank\" rel=\"noopener noreferrer\">Privacy Policy<\/a>. Privacy Shield Entity.<\/p>\r\n<\/div>\r\n<h3>What data do we collect?<\/h3>\r\n<p>Data you voluntarily provide to us:<\/p>\r\n<p>The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site involves the subsequent acquisition of the sender&#8217;s address, necessary to respond to requests, as well as any other personal data included in the request.<br \/>The optional, explicit and voluntary registration through the forms on https:\/\/www.ex-moto.com\/ involves the subsequent acquisition of all the data reported in the fields you have filled in and the processing in accordance with what is reported in this document.<br \/>By forwarding e-mails to the other e-mail addresses indicated on this site, you consent to the processing of the data sent for the purposes and in the manner contained in this document.<\/p>\r\n<p>Data we collect while browsing:<\/p>\r\n<p>The computer systems and software procedures used to operate this website acquire, during their normal operation, some personal data whose transmission is implicit and necessary in the use of Internet communication protocols. This information is not collected to be associated with identified data subjects, but by its very nature could, through processing and association with data held by third parties, allow users to be identified.<\/p>\r\n<p>This category of data includes the IP addresses or domain names of the computers used by users who connect to the site, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, successful, error, etc.) and other parameters related to the operating system and the computer environment of the surfer.<\/p>\r\n<p>These data are used for the sole purpose of obtaining statistical information on the use of the site and to check its correct functioning. They could also be used to ascertain responsibility in the event of hypothetical computer crimes against the site: except for this eventuality, the data, as described here, persist for no longer than is necessary for the purposes for which they are collected and subsequently processed.<\/p>\r\n<h3>For what purposes?<\/h3>\r\n<p>Your data is processed for the following purposes:<\/p>\r\n<p>1) &#8211; Data relating to orders and invoicing: these data are necessary for the execution of the contractual relationships established (direct sale and sending of its products and paper catalogues, order processing, accounting and tax obligations), for the execution and finalisation of the sales contract or for the fulfilment of specific requests made by you in relation to the order placed on our website.<\/p>\r\n<p>We need your data to process your specific requests (sending catalog, subscription to the newsletter, registration to the web community, issuing fidelity cards) and, in the case of a request to purchase products, to follow up on the execution of the contract and for accounting and tax obligations. Any refusal to provide the data, in whole or in part, may make it impossible to follow up on your requests.<\/p>\r\n<p>2) &#8211; Data for sending commercial and promotional communications by EX MOTO: such data will be processed with your explicit consent for the sending of catalogues and advertising communications and commercial information (including by telemarketing methods) relating to EX MOTO&#8217;s services and\/or products to the contact details provided by you;<\/p>\r\n<p>3) &#8211; Data for sending commercial and promotional communications from other services\/companies: as specified in the sections \u201cWho may process your data?\u201d and \u201cExternal services\u201d for sending commercial and promotional communications relating to products and\/or services that may be of interest to you based on your experiences with our Company.<\/p>\r\n<p>For points 2) and 3) we need your consent.<\/p>\r\n<h3>Who can process your data?<\/h3>\r\n<p>Your personal data are processed by EX MOTO personnel, specifically appointed as data processors, who are given appropriate instructions regarding measures, arrangements, modus operandi, all aimed at the concrete protection of your personal data.<\/p>\r\n<p>In order to keep you informed about new offers and promotions, we at EX MOTO collaborate with many companies, institutions and suppliers who support us in various activities including, by way of example, for management and maintenance services of the company&#8217;s IT infrastructures, for order management and shipping of the requested products, etc., to guarantee you a better service, an increasingly wide range of services that are closer to your needs and, if necessary, offer you the appropriate assistance through our channels.<\/p>\r\n<p>Third parties who collaborate with us have been designated \u201cData Processors\u201d pursuant to art. 29 of Legislative Decree 196\/2003 and have been assigned precise tasks and instructions for the respect of your rights in the performance of their functions. EX MOTO and the appointed Data Processors carry out periodic checks to verify compliance with the rules and what has been agreed. For the processing referred to in the previous point, your data may be communicated or in any case transferred &#8211; including abroad, within and outside the European Union, in compliance with the rights and guarantees provided for by current legislation &#8211; to the companies with which EX MOTO collaborates in the EX MOTO sales network (e.g., agents\/call centers, dealers, distributors, etc.), to our suppliers (e.g., IT and telematic service providers, including cloud). In the case of transfers outside the European Union, the same will be limited to countries for which there is an adequacy decision of the EU Commission, such as Switzerland (decision of 26 July 2000) and the United States (decision no. 2016\/1250). In other cases (e.g. Albania), the transfer is subject to adequate guarantees according to EU Regulation no. 679\/2016, art. 46, 47 and 49, paragraph 2, as \u201cmodel clauses\u201d adopted or approved by the EU Commission, codes of conduct and certification mechanisms. You will find a list of all controllers in the \u201cData Processors\u201d section of this document with contact details. You can ask for information at any time, including a copy of the data or an indication of the place where they have been made available, by contacting EX MOTO. We also remind you that in some cases the judicial bodies may request the data you have communicated to us: in this case communication on our part is mandatory.<\/p>\r\n<h3>External services to https:\/\/www.ex-moto.com\/<\/h3>\r\n<p>In order to provide you with a better experience, EX MOTO also makes use of external companies and services. All external service providers are appointed as Data Processors.<\/p>\r\n<h3>Google Analytics<\/h3>\r\n<p>This website uses Google Analytics, a web analytics service provided by Google, Inc. (\u201cGoogle\u201d). Google Analytics uses \u201ccookies\u201d, which are stored on the user&#8217;s computer to allow the website to analyze how users use the site. The information stored by the cookie about your use of the website (including your IP address) will be transmitted to Google, and stored on Google servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.<br \/>Google may also transfer this information to third parties where required to do so by law or where such third parties process the information on Google&#8217;s behalf. Google will not associate your IP addresses with any other data held by Google. You may, at any time, refuse the use of cookies by selecting the appropriate settings on your browser, but this may prevent you from using all the features of https:\/\/www.ex-moto.com\/. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.<\/p>\r\n<h3>How are your data processed? (methods and duration)<\/h3>\r\n<p>Your data will be processed on paper and electronically, through systems that implement security measures aimed at protecting your privacy. Specific security measures are also observed to prevent the loss of data, illicit or incorrect use and unauthorized access. The data you have given us will not be subject to any further processing other than those stated within this document unless we have previously requested, where necessary, your consent.<br \/>EX MOTO undertakes to respect and protect your confidentiality by processing the personal data you provide in compliance with the provisions of the law aimed at guaranteeing the security, accuracy, updating and relevance of the data with respect to the declared purposes. The personal data collected through this site are processed with automated tools and for the time strictly necessary to achieve the purposes for which they were collected.<br \/>Specific and suitable security measures are observed to prevent the loss of data, illicit or incorrect use and unauthorized access. The personal data contained in the requests (e.g. further information) are used for the sole purpose of executing the request forwarded from time to time, and are communicated to third parties only if this is strictly necessary and functional to this purpose, in compliance with current legislation.<\/p>\r\n<h3>Duration of treatment<\/h3>\r\n<p>Pursuant to Article 11, paragraph 1, letter e) of the Privacy Code and Article 5 letter e) of Regulation 2016\/679, the personal data subject to processing are stored in a form that allows the identification of the data subject for a period of time not exceeding that necessary for the purposes for which they were collected or subsequently processed and in any case for a period not exceeding 10 years.<\/p>\r\n<h3>Your rights<\/h3>\r\n<p>Art. 7 of Legislative Decree 196\/2003 and arts. 15 et seq. of the GDPR, for the processing provided for by EX MOTO you are entitled to the following rights:<\/p>\r\n<p>\u2022 Right of access, which consists of the possibility of requesting verification of the use of the data and also a copy of the same.<br \/>\u2022 Right to rectification, which entitles data subjects to request the correction of inaccurate personal data;<br \/>\u2022 Right to erasure in the event that the data no longer needs to be processed for the original reason for which it was collected;<br \/>\u2022 Right to object to processing and obligation to erase deriving from a legal obligation or due to unlawful processing;<br \/>\u2022 Right to restriction of processing;<br \/>\u2022 Right to data portability, which gives you the right to obtain your data in a structured, commonly used and readable format for transmission to another<br \/>data controller without hindrance of the previous one;<br \/>\u2022 Right to object to data processing, profiling and direct marketing.<\/p>\r\n<p>You may exercise these rights at any time by contacting the data controller or by accessing your personal area on the www.ex-moto.com website. In particular, you always have the right to obtain from EX MOTO confirmation of whether or not personal data concerning you is being processed, even if not yet recorded, and their communication in intelligible form. You have, however, the right to object, in whole or in part, for legitimate reasons, to the processing of personal data concerning you, even if pertinent to the purpose of the collection and, at any time and for any reason, to the processing of personal data concerning you for the purpose of sending advertising or direct marketing material or commercial communication. <br \/>You can freely exercise your rights at any time, with a request addressed to EX MOTO using one of the following addresses:<br \/>\u2022 to the email address info@ex-moto.com,<br \/>\u2022 to the postal address VIA BRINDISI, 8 121 &#8211; 70033 &#8211; CORATO &#8211; BA &#8211; ITA<br \/>\u2022 to the call center numbers that you find on the home page of our website. ( (+39) 0808406477 )<\/p>\r\n<p><em>We remind you that by accessing your reserved area, you can modify\/update\/delete your personal data at any time.<\/em><\/p>\r\n<h3>Cookies<\/h3>\r\n<p>What are they?<br \/>A \u201ccookie\u201d is a small text file created by some websites to store information on the user&#8217;s computer when the user accesses the site. Cookies are sent by a web server to the user&#8217;s browser and stored on the latter&#8217;s computer; they are then sent back to the website on subsequent visits. https:\/\/www.ex-moto.com\/ makes use of the so-called. \u201csession cookies\u201d, which reside exclusively in the memory of the user&#8217;s computer and are not stored permanently. This implies that they are deleted once the browser is closed. The use is strictly limited to the transmission of session identifiers, consisting of random numbers generated by the server, necessary to allow safe, efficient and pleasant exploration of the site.<\/p>\r\n<h3>Permanent cookies<\/h3>\r\n<p>EX MOTO, through this website, uses \u201cpermanent cookies\u201d, which reside within a file stored on the hard drive of the user&#8217;s computer for a certain period of time, even after leaving the website. These cookies are used in order to allow personalization of the user&#8217;s web browsing by targeting their interests and improving site navigation, for example to store options and preferences selected by the user and saved in their \u201cshopping cart\u201d or \u201cwish list\u201d. This type of technology allows us to collect and record, anonymously, information on the pages of this site consulted, on the products purchased or that you wish to purchase. The data collected in this way does not allow the visitor to be identified, and is in no way combined with other information (e.g. personal data provided by the user during registration or purchase). These data are used exclusively to track and examine the use of this site by users, to compile statistics on the basis of information collected anonymously and through the use of data in aggregate form, to carry out \u201cretargeting\u201d activities (redirecting the visitor to this website through the presentation of personalized banners while browsing other sites).<br \/>Remember that you can also manage your cookie preferences through your browser. If you don&#8217;t know the type and version of browser you&#8217;re using, click on \u201cHelp\u201d in the browser window at the top, where you can access all the necessary information. If you know your browser, click on the one you are using to access the cookie management page.<\/p>\r\n<p>Internet Explorer<\/p>\r\n<p>http:\/\/windows.microsoft.com\/en-us\/windows-vista\/block-or-allow-cookies<\/p>\r\n<p>Google Chrome<\/p>\r\n<p>https:\/\/support.google.com\/accounts\/answer\/61416?hl=it Mozilla Firefox http:\/\/support.mozilla.org\/en-US\/kb\/Enabling%20and%20disabling%20cookies<\/p>\r\n<p>Safari<\/p>\r\n<p>http:\/\/www.apple.com\/legal\/privacy\/<\/p>\r\n<p>For more information, visit the www.youronlinechoices.eu page.<\/p>\r\n<p>At any time you have the option to set your browser to accept all cookies, only some, or to refuse them completely, disabling their use by the sites. You can normally set your browser preferences so that you are notified each time a cookie is stored in your computer&#8217;s memory. We reiterate that EX MOTO&#8217;s websites, due to the technology on which they are based, may not function adequately if you do not accept cookies. Finally, please note that at the end of each browsing session, you can in any case delete both the browsing cache-memory and the cookies collected from your hard disk.<\/p>\r\n<h3>Permanent cookies and services provided by third parties<\/h3>\r\n<p>EX MOTO in the management of its websites and web services makes use of the support of third-party companies. In particular, through its sites, it makes use of web analysis services provided by third parties. These services make use of persistent cookies, which are placed on the user&#8217;s computer to allow the website to analyze how users use the site. EX MOTO does not have access to or control over these cookies. The information generated by the cookie on the use of the website by the user is used directly by the third-party companies used by EX MOTO, and which are qualified by the same as independent data controllers pursuant to art. 28, Legislative Decree no. 196\/03, or designated as data processors pursuant to and for the purposes of art. 29, Legislative Decree no. 196\/03, in order to ensure compliance with current legislation on confidentiality and processing of personal data.<\/p>\r\n","protected":false},"excerpt":{"rendered":"<p>Premise NAME OF THE COMPANY (hereinafter EX MOTO) informs you that the data you freely provide will be processed and stored in accordance with the provisions of current legislation on the protection of personal data and the protection of your privacy.This document includes all information in relation to the processing of personal data of those [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"footnotes":""},"class_list":["post-17566","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ex-moto.com\/en\/wp-json\/wp\/v2\/pages\/17566","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ex-moto.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ex-moto.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ex-moto.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ex-moto.com\/en\/wp-json\/wp\/v2\/comments?post=17566"}],"version-history":[{"count":0,"href":"https:\/\/www.ex-moto.com\/en\/wp-json\/wp\/v2\/pages\/17566\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.ex-moto.com\/en\/wp-json\/wp\/v2\/media?parent=17566"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}